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Privacy Policy

Last updated: May 11, 2025

Karnova (“we”, “us”, or “our”) operates the website https://karnova.in. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website or services.

1. Information We Collect

We may collect the following types of information:

  • Contact information: Name, email address, phone number — provided voluntarily through our contact form.
  • Business information: Business type, service interest, budget range — provided to help us respond to your enquiry.
  • Usage data: Pages visited, time spent, browser type, and general location — collected automatically via analytics tools.
  • Communication data: Messages you send us via the contact form or WhatsApp.

2. How We Use Your Information

We use your information to:

  • Respond to project enquiries and provide service quotes
  • Communicate with you about your project
  • Improve our website and services based on usage patterns
  • Send relevant updates (only with your consent)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Third-Party Services

We use the following third-party tools that may process your data:

  • Vercel Analytics: Anonymous website usage tracking. Privacy policy
  • Resend: Email delivery service for contact form submissions. Privacy policy
  • WhatsApp: For direct communication at your request. Governed by Meta's privacy policy.

4. Cookies

Our website uses minimal cookies — primarily for analytics and session management. We do not use advertising or tracking cookies. You can disable cookies in your browser settings without affecting core site functionality.

5. Data Retention

We retain contact form submissions for up to 12 months after the last communication. Project-related data is retained for the duration of the project and up to 3 years thereafter for record-keeping purposes.

6. Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at work.karnrites36@gmail.com.

7. Security

We implement reasonable technical and organisational measures to protect your personal data. However, no transmission over the internet is 100% secure. We encourage you to use secure channels when sharing sensitive information.

8. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us

For any privacy-related questions, contact us at: